1. About Us
This website is operated by NOSAK VENTURE LTD ("we", "us", "our"), a company registered in England and Wales under company number [COMPANY NUMBER], with its address at 87 Thamesbank Place, London, SE28 8PT. We provide real estate agency and property management services, property deal sourcing, residential and commercial cleaning services, and serviced accommodation support.
By using this website or engaging our services, you agree to these terms. If you do not agree, please do not use the website.
2. Using This Website
You may use this website for lawful purposes only. You must not misuse it, attempt to gain unauthorised access, introduce malicious code, or use it in a way that could damage or impair it. We try to keep information accurate and up to date, but we do not guarantee that the content is always complete or error-free, and we may change or remove content at any time.
3. Our Services
Descriptions of our services on this website are for general information. The specific scope, price and timing of any service will be set out in a written quote, proposal or agreement. Where a separate written agreement applies (for example a property management agreement or a tenancy agreement), that agreement takes priority over these terms if they conflict.
4. Lettings & Property Management
Landlords who instruct us will receive terms of business setting out our fees, services and responsibilities. Landlords are responsible for ensuring their property and tenancy comply with applicable legal requirements, such as gas, electrical and fire safety, energy performance certificates and deposit protection, unless we have agreed in writing to manage a specific item. Tenants are responsible for complying with their tenancy agreement.
5. Property Deal Sourcing
Our property deal sourcing service identifies and presents potential property opportunities. Any information we provide is for guidance only. It is not financial, investment, legal, mortgage or tax advice. We do not guarantee any profit, rental yield, capital growth or outcome. Property values and rental income can go down as well as up. You should carry out your own due diligence and obtain independent professional advice before entering into any transaction. Any sourcing fee will be agreed with you in writing before we proceed.
6. Cleaning Services
We will provide cleaning services with reasonable skill and care, to the scope agreed in your quote or booking. You agree to provide safe access to the property, and to tell us in advance about any hazards, fragile items, pets or specific requirements. We may decline or stop work where conditions are unsafe. Any concerns about the quality of a clean should be raised within [NUMBER] hours of completion so that we can put things right where appropriate. Additional work outside the agreed scope may be charged separately.
7. Serviced Accommodation & Airbnb Support
Where we support serviced accommodation or short-let properties, the services we provide (such as cleaning, guest-ready preparation or turnover support) will be agreed in writing. Property owners and hosts remain responsible for their listings, guest communications and compliance with applicable laws, licences, insurance, platform rules and planning requirements, unless we have agreed otherwise in writing.
8. Quotes & Payment
Quotes are valid for [NUMBER] days unless stated otherwise. Prices are shown in pounds sterling and [include / exclude] VAT. Payment is due [payment terms, e.g. on completion / within 14 days of invoice]. If an invoice is not paid on time, we may charge interest and reasonable recovery costs as permitted by law, and may suspend further services.
9. Cancellations & Changes
If you are a consumer and you book services away from our premises or online, you normally have 14 days from the date of booking to cancel. If you ask us to start work within that period, you must pay for the services already provided. You can cancel by contacting us using the details below. For bookings you cancel or reschedule after that, please give at least [NUMBER] hours' notice. Late cancellations may incur a fee of up to [AMOUNT / PERCENTAGE]. Nothing in this section affects your statutory rights.
10. Our Liability
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot legally be limited. If you are a consumer, your legal rights, including under the Consumer Rights Act 2015, are not affected. Subject to this, we are not liable for loss that was not reasonably foreseeable, for loss of profit, business or opportunity, or for losses caused by information you provided being inaccurate. Our total liability for any claim relating to a service is limited to the price paid for that service. We are not responsible for delays or failures caused by events outside our reasonable control.
11. Property Listings
Property details, photographs, floor plans and prices on this website are provided in good faith and are for guidance only. They do not form part of any contract. Properties may be let, sold or withdrawn without notice. Measurements and descriptions are approximate, so please check the details with us and arrange a viewing before making any decision.
12. Intellectual Property
All content on this website, including text, logos, design and images, belongs to NOSAK VENTURE LTD or its licensors and is protected by copyright and other laws. You may view and print pages for your personal use, but you must not copy, reproduce or distribute the content for commercial purposes without our written permission.
13. Privacy & Cookies
We handle personal information in line with UK data protection law. Please read our Privacy Policy to see how we collect and use your data.
14. Complaints
If you are unhappy with any part of our service, please contact us at info@nosakventure.com or call 020 3411 2312. We will acknowledge your complaint promptly and aim to resolve it fairly. [Add redress scheme or professional body membership details if applicable to your lettings business.]
15. Governing Law
These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, although consumers living in Scotland or Northern Ireland may bring proceedings in their local courts.
16. Changes & Contact
We may update these terms from time to time. The version on this website at the time you use it or place a booking applies. If you have any questions, contact us:
- Address: 87 Thamesbank Place, London, SE28 8PT
- Phone: 020 3411 2312 · Mobile: 07904 304 889
- Email: info@nosakventure.com